Guttenplan's Frozen Dough

Privacy Policy for SMS Notifications

Effective Date: 1/1/2025

1. Introduction

   Guttenplan's Frozen Dough ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information related to SMS notifications sent to truck drivers while they are on-site for an order pickup.

2. Information We Collect

   We collect only the necessary information required to send SMS notifications, including:

   • Driver’s name
   • Mobile phone number
   • Order details relevant to the pickup

3. How We Use Your Information

   We use this information exclusively to:

   • Send time-sensitive SMS notifications related to your order while you are on-site.
   • Retain contact information for up to 120 days to address any issues related to the order.

4. Data Retention

   Driver names and phone numbers are securely stored for 120 days after order completion for issue resolution. After this period, the data is permanently deleted or anonymized.

5. Information Sharing

   We do not sell, rent, or share your personal information with third parties, except as required by law or for operational purposes (e.g., SMS delivery through Twilio).

6. Security

   We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

7. Your Rights

   Drivers may opt out of receiving SMS messages by replying "STOP" to any message, which will immediately cease further notifications.

8. Changes to This Policy

   We may update this Privacy Policy from time to time. Any changes will be posted on our website.

9. Contact Us

   For any questions about this policy, please contact us at
   support(at)guttenplan(dot)com.